In this article:
How to enable gratuity
Note: If your card machine is setup for integrated payments, you will need to select the integration mode first to enable gratuity
- On your Dojo card machine, tap the menu bar
- Select ‘Settings’, and then ‘Gratuity’
- Tap the switch to toggle gratuity on or off
Enabling Gratuity with Integrated Payments
- Go to Settings
- Select Integrated Payments
- Select the Integration mode you would like to amend- Pay at Counter or Pay at Table
- Toggle Gratuity on or off
Gratuity values
When gratuity is enabled you can choose default gratuity rates to be shown to your customers, or allow them to enter their own custom amount. To do so:
- On your Dojo card machine, tap the menu bar
- Select ‘Settings’, and then ‘Gratuity values’
- Toggle 'Custom amount' to ON to allow customers to enter their own gratuity during payment
- Tap 'Percentage based options' to select up to 3 default options to be present to customers during payment.
Note: If you do not choose any default percentage-based options, customers are still able to enter a custom gratuity amount.